Case Studies

The Befriending Agency

The Befriending Agency provides companionship and compassionate support to isolated and elderly clients in the wider Glasgow/ West Dunbartonshire area.

The service aims to give patients choice and control over their care, giving them a greater level of independence and confidence as a result.

Initially they provided one to one friendship and companionship to elderly people being released from hospitals with no family support at home, and those most isolated from society. Referrals came from both local councils and care sectors.

Through provision of one to one befriending at a client’s home, or by accompanying clients to appointments or social activities, many elderly people and older adults now have a more positive outlook, free of isolation and loneliness.

The Befriending Agency now offers additional support including home help and assistance in getting to appointments, including overnight support to help with diet and medication.